BACKGROUND:


HeraBe understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law. Herabe is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

HeraBe may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.This Policy applies to Our use of any and all data collected by us in relation to your use of Our Site.

Please read this Privacy Policy carefully and ensure that you understand it. [Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site] AND/OR [You will be required to read and accept this Privacy Policy when signing up for an Account]. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.


Definitions and Interpretation
In this Policy the following terms shall have the following meanings:

“Account”- means an account required to access and/or use certain areas and features of Our Site;
[“Cookie”- means a small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features of Our Site. Details of the Cookies used by Our Site are set out in section 12, below;]
“Our Site”- means this website, https://herabe.com , https://herabe.co.uk and https://herabe.clothing;
[“UK and EU Cookie Law”- means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended in 2004, 2011 and 2015; and]
“We/Us/Our”
means HeraBe LTD [, a limited company registered in England under 09569233, whose registered address is 27 Old Gloucester Street, London, WC1N 3AX  and whose main trading address is] OR [of] https://herabe.com ; https://herabe.co.uk  and https://herabe.clothing .

Information About Us
Our Sites, https://herabe.com ; https://herabe.co.uk  and https://herabe.clothing ., is [owned and] operated by HeraBe LTD [, a limited company registered in England under 09569233, whose registered address is 27 Old Gloucester Street, London, WC1N 3AX  and whose main online trading address is] OR [of] https://herabe.com ; https://herabe.co.uk  and https://herabe.clothing .


Scope – What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. It does not extend to any websites that are linked to from Our Site (whether We provide those links or whether they are shared by other users). We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.

What Data Do We Collect?
Some data will be collected automatically by Our Site [(for further details, please see section 12 on Our use of Cookies ][and Our Cookie Policy ] other data will only be collected if you voluntarily submit it, for example, when signing up for an Account. Depending upon your use of Our Site, We may collect some or all of the following data when you:

  • visit our website (including when registering on our site, leaving any reviews or comments, or filling in forms on our site, such as when you sign up for newsletters );
  • purchase any products from our website;
  • attend events that we organise;
  • contact our customer service centres or request information from us in any other way;
  • participate in our customer satisfaction surveys or other market research; and
  • communicate with us via social networking websites, third party apps or similar technologies.

We may collect and process the following personal information about you:

Submitted Information

We may collect and process the following personal information about you which you provide to us:

  • contact details (such as your name, address, email address and telephone number);
  • demographic information (such as age and/or other information that may identify you as an individual);
  • password and other authentication information;
  • responses to any customer satisfaction surveys or market research (unless these are provided anonymously);
  • financial and credit card information; and
  • your marketing preferences.

 

IP addresses

  • We may collect information about your computer, including where available your IP address, operating system and browser type for system administration and to report anonymous, statistical aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns and does not identify any individual.
  • Your IP address will be logged in our weblogs for up to 7 days. Our weblogs are for analytical and repairing process that involves identifying a problem, only and are not used for processing or profiling.
  • Your IP address is not disclosed to third parties.


How Do We Use Your Data?
All personal data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see section 6, below.
We use your data to provide the best possible

services to you. This includes:
[Providing and managing your Account;]
[Providing and managing your access to Our Site;]
[Personalising and tailoring your experience on Our Site;]
[Supplying Our ]
services to you;[Personalising and tailoring Our ]
services for you;[Responding to communications from you;]
[Supplying you with email welcome@herabe.co.uk, e.g. newsletters, alerts etc.>> that you have subscribed to (you may unsubscribe or opt-out at any time by clicking on  an unsubscription below of our newsletters]
[Market research;]

With your permission and/or where permitted by law, We may also use your data for marketing purposes which may include contacting you by [email] AND/OR [telephone] AND/OR [text message] AND/OR [post] with information, news and offers on Our
AND/OR [services]. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.
[Advertisers whose content appears on Our Site may engage in what is known as “behavioural advertising” – advertising which is tailored to your preferences, based on your activity. Your activity is monitored using Cookies, as detailed below in section 12. You can control and limit your data used in this way by adjusting your web browser’s privacy settings. Please note that We do not control the activities of such advertisers, nor the information they collect and use. Limiting the use of your data in this way will not remove the advertising, but it will make it less relevant to your interests and activities on Our Site.]

How and Where Do We Store Your Data?
We only keep your data for as long as We need to in order to use it as described above in section 5, and/or for as long as We have your permission to keep it.
[Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).]

OR

[Some or all of your data may be stored or transferred outside of the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein). You are deemed to accept and agree to this by using Our Site and submitting information to Us. If We do store or transfer data outside the EEA, We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be within the EEA and under the Data Protection Act 1998. Such steps may include, but not be limited to, the use of legally binding contractual terms between Us and any third parties We engage and the use of the EU-approved Model Contractual Arrangements. ][If We intend at any time to transfer any of your data outside the EEA, We will always obtain your consent beforehand.][Steps We take to secure and protect your data include:
FORMTEXT <<Insert Details (list where appropriate)>>]
Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the internet may not be completely secure and that you are advised to take suitable precautions when transmitting to Us data via the internet.

Do We Share Your Data?
 These may include payment processing, delivery of goods, search engine facilities, advertising and marketing.  Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.
[We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.]
In certain circumstances We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of Us.

What Happens If Our Business Changes Hands?
We may, from time to time, expand or reduce Our business and this may involve the sale and/or the transfer of control of all or part of Our business. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us.
In the event that any of your data is to be transferred in such a manner, you will [not] be contacted in advance and informed of the changes. [When contacted you will ][not, however,] be given the choice to have your data deleted or withheld from the new owner or controller.[at the point of providing your details] AND/OR [by managing your Account]).
You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.


Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • you may stop all communications from us at any time by contacting us.
  • in the event that you have chosen to subscribe to our newsletter, then you may unsubscribe at any time by simply clicking the “unsubscribe” link at the bottom of each email.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


Your Right to Withhold Information
You may access [certain areas of] Our Site without providing any data at all. [However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.]
You may restrict your internet browser’s use of Cookies. For more information, see section 12 [and Our Cookie Policy ].

How Can You Access Your Data?
You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held) on payment of a small fee which will not exceed £ 3.00 . Please contact Us for more details at customer@herabe.co.uk , or using the contact details below in section 13. [Alternatively, please refer to Our Data Protection Policy ][ https://www.herabe.com/pages/term-and-conditions].
What Cookies Do Us Use and What For?
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our

services. For more details, please refer to section 5, above, and to section 12.6 below. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.
By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for marketing purposes, e.g. advertising services>>. For more details, please refer to section 5, above, and to section 12.6 below. These Cookies are not integral to the functioning of Our Site.
All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law.

  • All Cookies used by and on Our Site are used in accordance with current Cookie Law. We may use some or all of the following types of Cookie:
    • Strictly Necessary Cookies

A Cookie falls into this category if it is essential to the operation of Our Site, supporting functions such as logging in, your shopping basket, and payment transactions.

  • Analytics Cookies

It is important for Us to understand how you use Our Site, for example, how efficiently you are able to navigate around it, and what features you use. Analytics Cookies enable us to gather this information, helping Us to improve Our Site and your experience of it.

  • Functionality Cookies

Functionality Cookies enable Us to provide additional functions to you on Our Site such as personalisation and remembering your saved preferences. Some functionality Cookies may also be strictly necessary Cookies, but not all necessarily fall into that category.

  • Targeting Cookies

It is important for Us to know when and how often you visit Our Site, and which parts of it you have used (including which pages you have visited and which links you have visited). As with analytics Cookies, this information helps us to better understand you and, in turn, to make Our Site and advertising more relevant to your interests. [Some information gathered by targeting Cookies may also be shared with third parties.]

  • [Third Party Cookies

Third party Cookies are not placed by Us; instead, they are placed by third parties that provide services to Us and/or to you. Third party Cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these Cookies will work in the same way as analytics Cookies described above).]

  • Persistent Cookies

Any of the above types of Cookie may be a persistent Cookie. Persistent Cookies are those which remain on your computer or device for a predetermined period and are activated each time you visit Our Site.

  • Session Cookies

Any of the above types of Cookie may be a session Cookie. Session Cookies are temporary and only remain on your computer or device from the point at which you visit Our Site until you close your browser. Session Cookies are deleted when you close your browser.


Before [any] Cookies are placed on your computer or device[, subject to section 12.5], you will be shown a text, e.g. pop-up, message bar etc.>> requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. [You will be given the opportunity to allow only first party Cookies and block third party Cookies.]
[Certain features of Our Site depend on Cookies to function. UK and EU Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in section 12.6. Your consent will not be sought to place these Cookies. You may still block these cookies by changing your internet browser’s settings as detailed below in section 12.7, but please be aware that Our Site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.]
The following first party Cookies may be placed on your computer or device:

Name of Cookie

What Cookies Does Our Site Use?

 Cookie Title Type of Cookie More information 
Facebook(Atlas)

Interest-based advertising:

This cookie improves, delivers and tracks the performance of brand media campaigns. 


Digital Advertising Alliance(DAA)

Facebook(Customer Audience)

Interest-based  advertising:

This cookie permits us to target  the advertising we do on Facebook more strongly by matching  data we hold with that held by Facebook.

Facebook Policy

Google (Google Analytics)

Analytics: This cookie provide anonymous data to help us to understand customer  behaviour and marketing performance across our store.

Google Analytics 

Google(AdWords Re marketing) 

 

Interest-based advertising:

Tis cookie detects the post-visiting messaging to drive return visits.

Ads Personalisation

Google Double -Click(Chanel Intelligence)

Interest-based advertising: This cookie facillity tracks customer performance related to Google Shopping.

Google Double-Click

Google Double-Click(Double-Click Floodlight)

Interest-based advertising: This cookie allow us to target the advertising we do on third party websites more effectively. 

Double -Click Floodlight

Microsoft (Bing)

Interest-based advertising: This is allowed us to create list of users who have searched for certain terms and clicked on results using their search engines and so helps us to target our advertising more efficiently .

Microsoft Advertising 

 

How You Can Control Cookies
Internet browsers normally accept cookies by default. You can change these settings if you wish, however please be aware that this is not generally a per-site setting and will prevent all websites from using cookies, not just Ours. Please also be aware that by disabling cookies in your browser, you may impair the functionality of Our Sites [specifically, improvement of  our website and provide a better on-line shopping experience for you].
The links below provide instructions on how to control cookies in all mainstream browsers:
Google Chrome:  https://support.google.com/chrome/answer/95647?hl=en-GB

Microsoft Internet Explorer:  https://support.microsoft.com/en-us/kb/278835
Microsoft Edge:  https://support.microsoft.com/en-gb/products/microsoft-edge (Please note that there are no specific instructions at this time, but Microsoft support will be able to assist)
Safari (OSX): https://support.apple.com/kb/PH21411viewlocale=en_GB&locale=en_GB

Safari (iOS):  https://support.apple.com/en-gb/HT201265
Mozilla Firefox:  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Android:https://support.google.com/chrome/answer/95647co=GENIE.Platform%3DAndroid&hl=en (Please refer to your device’s documentation for manufacturers’ own browsers)


[Third Party Cookies
Third party cookies are not placed by Us and We have no control over them. Third party cookies may be used by advertising services to serve up tailored advertising to you on Our Site, or by third parties providing analytics services to Us (these cookies will work in the same way as analytics cookies described above).]


You can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party Cookies. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.[Cookies
Our Site may place and access certain first party Cookies on your computer or device. First party Cookies are those placed directly by Us and are used only by Us. We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our ]

services. By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site for providing a service for us, for instance analytics, advertising services. For more details, please refer to Our Cookie Policy 

Contacting Us
If you have any questions about Our Site or this Privacy Policy, please contact Us by email at service@herabe.com, by telephone on Customer Service Department +44(0)2083540242, or by post Herabe LTD,7 Frairs Way ,W3 6QF. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 11, above).

Changes to Our Privacy Policy
We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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